Terms of Service

Effective date: October 11, 2026

These Terms of Service (“Terms”) govern your use of the MAYA by Acudacity Inc. SMS program operated by Acudacity Inc. (“Acudacity,” “we,” “us,” or “our”). By enrolling in or using the SMS program, you agree to these Terms.

Program Description

MAYA is an AI text assistant that Acudacity provides to dental practices. The program sends appointment confirmations and reminders, help rescheduling, replies to your texts and missed calls, check-ins after visits, reminders when your next cleaning is due, and occasional oral-health tips and office news, and related patient communications on behalf of the dental practice you receive messages about (the “Practice”). During Acudacity’s demo and pilot testing, the Practice may be a demonstration practice run by Acudacity.

Enrollment and Consent

• You may enroll by submitting the opt‑in form at smsoptin.html, by providing consent to the Practice, or by other documented consent methods permitted by law.
• Your consent to receive SMS is not a condition of receiving treatment or purchasing any goods or services.
• You must be 18 or the parent/legal guardian of the patient, or otherwise authorized to receive communications on the patient’s behalf.

Opt‑Out and Help

• To stop receiving messages, reply STOP at any time. You will receive one final message confirming your opt‑out.
• For help, reply HELP or email binod@acudacity.com.

Frequency, Fees, and Carriers

• Message frequency varies based on appointments and your interactions with the Practice.
• Message and data rates may apply.
• Wireless carriers are not liable for delayed or undelivered messages.

User Responsibilities

• Provide accurate contact information and promptly notify us or the Practice of any changes.
• Do not use the program to transmit unlawful, harmful, or abusive content.
• If you share a mobile device or number, ensure the account holder and all users consent to receive messages.

Privacy

Your use of the program is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information. We do not sell or share your mobile phone number, SMS consent, or message data with third parties for marketing or promotional purposes.

Healthcare Notice

Messages may relate to healthcare services provided by the Practice. Do not include sensitive medical information in SMS replies. For private clinical matters, contact the Practice directly. We implement safeguards aligned with HIPAA requirements when handling healthcare information on behalf of the Practice.

Service Availability and Changes

We may modify or discontinue the program, or update these Terms, at any time. Changes are effective upon posting. If required by law, we will provide additional notice.

Disclaimers

The program is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non‑infringement.

Limitation of Liability

To the maximum extent permitted by law, Acudacity will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising from or related to your use of the program. Our aggregate liability will not exceed one hundred (100) U.S. dollars.

Governing Law

These Terms are governed by the laws of the State of [Insert state], without regard to conflict‑of‑laws principles. Venue and jurisdiction shall lie in the state or federal courts located in [Insert county/state].

Contact

For questions or support, reply HELP by SMS or email binod@acudacity.com.