AI front desk for dental practices
MAYA texts back every call your front desk misses and answers patient texts day and night, from the number patients already know. Your team gets each request ready to approve.
First month free, then from $499 per locationMaria: Hi! My crown just came off at dinner 😬 Any chance I can get in tomorrow?
MAYA: Hi Maria, it's MAYA, Brightside's virtual assistant. So sorry about the crown - any pain or swelling right now?
Maria: No pain, it just feels weird
MAYA: Good. Does tomorrow morning or afternoon work better?
Maria: Morning, before 10 if possible
MAYA: Done - I've sent your request to the front desk. They'll text to confirm as soon as the office opens.
Jen, front desk: Morning Maria! You're all set for 8:30 today with Dr. Patel. See you soon - Jen, Brightside Dental
Maria Lopez
Approved by Jen · booked for 8:30 AM
2:14 PM
One Tuesday at Brightside Dental, played two ways. Drag through the afternoon. Sound familiar?
Maria calls. Jen is checking in a patient at the counter. "Brightside Dental, can you hold?"
Nine minutes on hold. Maria hangs up.
Maria texts the office instead. It lands in the messaging inbox, behind 14 unread
Maria books with the office down the street.
Jen reaches the inbox. "Hi Maria! Yes, we can see you tomorrow." No reply.
Patient lost. Her text was answered three hours later.
Maria calls. Jen is checking in a patient at the counter. The call rings out.
MAYA: Hi, it's MAYA at Brightside Dental. Sorry we missed your call! How can I help?
Maria: I cracked a molar last night and it hurts when I bite. Do you take Delta Dental? I'm free after 3.
MAYA checks Brightside's rulebook: Delta Dental accepted; Dr. Patel keeps a 4:10 emergency slot on Tuesdays.
MAYA: We do take Delta Dental. Dr. Patel has 4:10 today. Want me to ask the front desk to hold it?
Maria Lopez
Jen finishes the check-in and taps Approve. MAYA: You're set for 4:10 today with Dr. Patel. Reply here if anything changes.
Maria is in the chair.
Patient seen the same day. Jen's time: about 20 seconds.
Not sure how many calls you miss? Your free month counts them for you.
2:15 PM
Pick a message or type your own. MAYA answers as it would for a patient of Brightside Dental, a fictional practice; the request lands beside the phone.
Scripted from real pilot conversations, with details changed. Live replies come from your own practice's rulebook.
MAYA: Hi, it's MAYA, Brightside Dental's virtual assistant. How can I help today?
Demo patient
What your front desk sees will appear here.
Scripted demo · details changed
2:16 PM
In week one we write down how your office runs: who's in which day, procedure lengths, emergency slots, the plans you take, quiet hours. You can read every rule, any time. Change one and watch the reply change.
Example rulebook for Brightside Dental, a fictional practice.
Reminders pause 8 PM to 8 AM
2:31 PM
MAYA proposed the slot from your rulebook and wrote the summary. Jen approves between two patients; MAYA tells Maria. Nothing to type.
Cracked a molar last night, pain on biting, no swelling. Has Delta Dental. Free after 3 today.
MAYA proposes
Today, 4:10 PM with Dr. Patel The reserved emergency slot. Delta Dental is accepted.Monday
Pick the month's priority. MAYA changes what it does, your team approves every step, and the owner's figures show what followed.
First contactA call rings out while the desk is busy. The caller is a family looking for a new dentist.
Included in Core and Growth
What the owner sees · example month
3 weeks before it's dueSam's next cleaning is coming up. A personal note from the office arrives before it slips, not six months after.
Growth plan
What the owner sees · example month
Six weeks after the visitDr. Patel recommended a crown in March. Nothing was scheduled. MAYA brings it up, gently, at a good moment.
Growth plan
What the owner sees · example month
10:15 AM, MondayDavid's cleaning is Thursday at 8. MAYA's confirmation arrives with three days to spare. After hours, only urgent messages reach staff, and nothing goes out in quiet hours.
Included in Core and Growth
What the owner sees · example month
Day 30
No card, no contract, and we do the setup. At day 30 you get this report, counted from your own logs and schedule. If the numbers don't speak for themselves, you walk away.
Every number is counted from your own MAYA logs and your own schedule, then reviewed with you. Example figures from a fictional practice, not a promise.
We install MAYA, connect it to your practice software and train your team. Free.
It answers texts and missed calls from your existing number, at no cost.
Missed calls answered, requests created, how many came in after hours, and the bookings that followed.
Continue on Core or Growth, or walk away. Nothing is charged unless you choose to continue.
Your data
You'll know exactly what MAYA reads and writes, and nothing lands on your schedule without your team.
Every practice gets a Business Associate Agreement, the contract HIPAA requires. Patient data is encrypted in transit and protected by access controls.
From your practice software: appointments, treatment history, unscheduled treatment, recall dates, insurance and benefits, clinical notes, and each patient's name, phone, date of birth and family links. It also remembers what patients tell it in their texts.
MAYA adds conversation notes and Staff-Ready Requests to your practice software. It never creates, changes or cancels appointments or patient records, never gives medical advice (urgent messages go straight to your staff), and never ignores a STOP.
Patients text and call the number they already know. Your team keeps working in the software they already use.
Don't see yours? Ask us and we'll tell you exactly where it stands.
Pricing
Per location, per month. Both plans start with a free month; installation and training are free.
Best for practices that need reliable 24/7 coverage and schedule protection.
$499per month
per location
First month free · No card to start
Get started with CoreAdds recall & reactivation
Best for practices focused on maximizing production and proactive patient reactivation.
$899per month
per location
First month free · No card to start
Get started with GrowthTailored agreements for groups and DSOs. Let's talk
Earn premium referral credits for every colleague you bring to MAYA.
Read the FAQ, including what the 3,000 texts cover.
The first month is free on both plans, for every location; nothing is charged unless you choose to continue. Includes 3,000 text segments per month per location; simple overage applies per additional segment. No app required.
Who's behind MAYA
I'm Binod Thapa, founder of Acudacity. If you have a question about MAYA, your data, or whether it fits your office, email me directly. You'll hear back from me.
binod@acudacity.comFAQ
Don't see yours? Bring it to your demo.
Get a demoYes. We sign a Business Associate Agreement (BAA), the contract HIPAA requires, with every practice. Patient data is encrypted in transit and protected by access controls. Our Privacy Policy has the details.
MAYA reads appointments, treatment history, unscheduled treatment, recall dates, insurance and benefits, clinical notes, and each patient's name, phone, date of birth and family links. It also remembers what patients tell it in their texts. It writes only conversation notes and Staff-Ready Requests. It never creates, changes or cancels appointments or patient records; your team books everything.
We go through your numbers together: missed calls answered, requests created, how many came in after hours, and the bookings that followed. If you want to continue, you pick Core or Growth. If not, you owe nothing. We don't take a card to start.
Very little. We install MAYA, connect it to your practice software and train your team, free on both plans. After that, your team works from Staff-Ready Requests instead of voicemails.
Neither. Patients text and call the number they already know, and MAYA replies by text. No app, no portal, no login.
MAYA's job is narrow: answer questions, gather details and pass requests to your team. It doesn't book, cancel or give medical advice, and anything urgent or clinical goes straight to your staff. Every booking goes through a person first.
Confirmations, recall campaigns and replies to patients, which covers most busy practices. If you go over, there's a simple per-segment overage rate.
Both plans include free installation and team training. Core comes with standard support. Growth adds concierge onboarding, priority support and a monthly performance review with our team.
Get started
Let MAYA answer - and have the request waiting for your team in the morning.
We'll be in touch shortly to find a time that works for your team.
