/*
 * MAYA example front desk queue. Builds on dashboard.css for the header,
 * banner and card chrome. The desk has no charts: counts, one request at a
 * time, and the next action as the biggest thing on the screen.
 */

.desk-counts {
  font-weight: 650;
  font-variant-numeric: tabular-nums;
}

.desk-app {
  display: grid;
  grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr);
  gap: 1.25rem;
  max-width: 1300px;
  margin: 0 auto;
  padding: 1.5rem var(--gutter) 4rem;
}

.desk-main,
.desk-side {
  display: grid;
  gap: 1.25rem;
  align-content: start;
  min-width: 0;
}

/* --------------------------------------------------------------------------
   Next up
   -------------------------------------------------------------------------- */

.desk-next {
  display: grid;
  gap: 1rem;
  border-color: rgba(242, 180, 90, 0.6);
  box-shadow: var(--shadow), 0 0 0 4px rgba(242, 180, 90, 0.1);
}

.desk-next h2 {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.6rem;
  font-family: var(--font-body);
  font-size: clamp(1.5rem, 1.3rem + 0.8vw, 1.9rem);
  font-weight: 650;
  letter-spacing: -0.02em;
}

.desk-next h2 .chip {
  font-size: 0.75rem;
}

.desk-ask {
  font-size: 1.0625rem;
  line-height: 1.45;
  color: var(--c-ink-2);
}

.desk-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 1rem 1.5rem;
}

.desk-proposal {
  display: grid;
  gap: 0.25rem;
  padding: 1rem 1.1rem;
  border-radius: var(--radius);
  background: var(--honey-soft);
}

.desk-proposal .ui-label {
  margin: 0;
  color: var(--honey-ink);
}

.desk-proposal b {
  font-size: 1.25rem;
  font-weight: 650;
  letter-spacing: -0.01em;
}

.desk-proposal span {
  font-size: 0.875rem;
  color: var(--c-ink-2);
}

.desk-context {
  display: grid;
  gap: 0.35rem;
  margin: 0;
  font-size: 0.875rem;
}

.desk-context div {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.35rem 0;
  border-bottom: 1px solid var(--c-line);
}

.desk-context dt {
  color: var(--c-muted);
}

.desk-context dd {
  font-weight: 600;
  text-align: right;
}

.desk-thread.mini-thread {
  padding-top: 0;
}

.desk-thread .mt-staff {
  justify-self: end;
  max-width: 84%;
  padding: 0.6rem 0.9rem;
  border-radius: 16px;
  border-bottom-right-radius: 5px;
  background: var(--honey);
  color: var(--night-950);
  font-size: 0.9rem;
  line-height: 1.42;
}

.desk-actions {
  display: grid;
  grid-template-columns: minmax(0, 2fr) minmax(0, 1fr) minmax(0, 1fr);
  gap: 0.6rem;
}

.desk-actions button,
.desk-slot,
.desk-reason {
  min-height: 52px;
  padding: 0 1rem;
  border: 1px solid var(--c-line-strong);
  border-radius: 14px;
  background: var(--surface);
  color: var(--c-ink);
  font-size: 1rem;
  font-weight: 650;
  text-align: center;
}

.desk-actions button kbd {
  margin-left: 0.4rem;
  padding: 0.05rem 0.4rem;
  border-radius: 6px;
  background: rgba(19, 33, 31, 0.08);
  font-family: inherit;
  font-size: 0.75rem;
  font-weight: 700;
}

.desk-actions .is-primary {
  border-color: var(--c-ink);
  background: var(--c-ink);
  color: #ffffff;
}

.desk-actions .is-primary kbd {
  background: rgba(255, 255, 255, 0.18);
}

.desk-actions .is-urgent {
  border-color: var(--alert);
  background: var(--alert);
  color: #ffffff;
}

.desk-actions--one {
  grid-template-columns: minmax(0, 2fr) minmax(0, 1fr);
}

.desk-panel {
  display: grid;
  gap: 0.6rem;
  padding: 1rem;
  border-radius: var(--radius);
  background: var(--paper);
}

.desk-panel .ui-label {
  margin: 0;
}

.desk-slots,
.desk-reasons {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.6rem;
}

.desk-slot small,
.desk-reason small {
  display: block;
  font-size: 0.8125rem;
  font-weight: 500;
  color: var(--c-muted);
}

.desk-slot[aria-pressed="true"] {
  border-color: var(--c-ink);
  background: var(--c-ink);
  color: #ffffff;
}

.desk-slot[aria-pressed="true"] small {
  color: rgba(255, 255, 255, 0.8);
}

.desk-status {
  padding: 0.85rem 1rem;
  border-radius: var(--radius-sm);
  background: var(--ok-soft);
  color: var(--ok);
  font-size: 0.9375rem;
  font-weight: 600;
}

.desk-status.is-calling {
  background: var(--alert-soft);
  color: var(--alert);
}

.desk-status.is-declined {
  background: var(--paper);
  color: var(--c-ink-2);
}

.desk-empty {
  padding: 2.5rem 1.5rem;
  font-size: 1.125rem;
  font-weight: 600;
  text-align: center;
  color: var(--c-ink-2);
}

/* --------------------------------------------------------------------------
   Queue and done
   -------------------------------------------------------------------------- */

.desk-queue,
.desk-done,
.desk-handoffs {
  display: grid;
}

.desk-queue li,
.desk-done li,
.desk-handoffs li {
  padding: 0.8rem 0;
  border-bottom: 1px solid var(--c-line);
  font-size: 0.9375rem;
}

.desk-queue li:last-child,
.desk-done li:last-child,
.desk-handoffs li:last-child {
  border-bottom: 0;
}

.desk-queue li {
  display: grid;
  grid-template-columns: 4.6rem minmax(0, 1fr) auto;
  gap: 0.85rem;
  align-items: center;
  cursor: pointer;
  border-radius: 8px;
}

.desk-queue li:hover {
  background: var(--paper);
}

.desk-queue .dash-empty {
  display: block;
  cursor: default;
}

.desk-queue .dash-empty:hover {
  background: transparent;
}

.desk-queue li[aria-current="true"] .q-who::before {
  content: "▸ ";
  color: var(--honey-ink);
}

.q-when {
  font-size: 0.8125rem;
  color: var(--c-muted);
  font-variant-numeric: tabular-nums;
}

.q-who {
  font-weight: 650;
}

.q-what {
  font-size: 0.875rem;
  color: var(--c-muted);
}

.desk-done li {
  display: grid;
  grid-template-columns: 4.6rem minmax(0, 1fr);
  gap: 0.85rem;
  color: var(--c-ink-2);
}

.desk-done li span:last-child {
  display: block;
  font-size: 0.8125rem;
  color: var(--c-muted);
}

.desk-handoffs li {
  display: grid;
  gap: 0.5rem;
}

.desk-handoffs .h-top {
  display: flex;
  justify-content: space-between;
  gap: 0.75rem;
  align-items: baseline;
}

.desk-handoffs .h-top b {
  font-weight: 650;
}

.desk-handoffs .h-top span {
  font-size: 0.8125rem;
  color: var(--c-muted);
}

.desk-handoffs p {
  font-size: 0.875rem;
  color: var(--c-ink-2);
}

.desk-handoffs .h-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}

.desk-handoffs .h-actions button {
  min-height: 34px;
  padding: 0 0.85rem;
  border: 1px solid var(--c-line-strong);
  border-radius: 999px;
  background: var(--surface);
  font-size: 0.8125rem;
  font-weight: 600;
}

.desk-handoffs .h-actions button[data-act="reply"] {
  border-color: var(--c-ink);
  background: var(--c-ink);
  color: #ffffff;
}

.desk-reply {
  display: grid;
  gap: 0.5rem;
}

.desk-reply textarea {
  width: 100%;
  min-height: 64px;
  padding: 0.6rem 0.7rem;
  border: 1px solid var(--c-line-strong);
  border-radius: 10px;
  background: var(--surface);
  font: inherit;
  font-size: 0.9rem;
}

.desk-reply-actions {
  display: flex;
  gap: 0.4rem;
}

.desk-reply-actions button {
  min-height: 34px;
  padding: 0 0.85rem;
  border: 1px solid var(--c-line-strong);
  border-radius: 999px;
  background: var(--surface);
  font-size: 0.8125rem;
  font-weight: 600;
}

.desk-reply-actions button[type="submit"] {
  border-color: var(--c-ink);
  background: var(--c-ink);
  color: #ffffff;
}

.desk-steppedback {
  padding: 0.5rem 0.75rem;
  border-radius: 8px;
  background: var(--honey-soft);
  color: var(--honey-ink);
  font-size: 0.8125rem;
  font-weight: 600;
}

/* --------------------------------------------------------------------------
   Open chairs and keyboard
   -------------------------------------------------------------------------- */

.desk-gaps {
  display: grid;
  gap: 0.4rem;
  margin: 0;
  font-size: 0.9rem;
}

.desk-gaps div {
  display: grid;
  grid-template-columns: 5.5rem minmax(0, 1fr);
  gap: 0.75rem;
  padding: 0.5rem 0;
  border-bottom: 1px solid var(--c-line);
}

.desk-gaps div:last-child {
  border-bottom: 0;
}

.desk-gaps dt {
  font-weight: 650;
}

.desk-gaps dd {
  color: var(--c-ink-2);
}

.desk-shortcuts dl {
  display: grid;
  gap: 0.35rem;
  margin: 0;
  font-size: 0.875rem;
}

.desk-shortcuts dl div {
  display: flex;
  gap: 0.75rem;
  align-items: center;
}

.desk-shortcuts dt {
  min-width: 3.2rem;
  padding: 0.1rem 0.45rem;
  border-radius: 6px;
  background: var(--paper);
  font-weight: 700;
  text-align: center;
}

.desk-shortcuts dd {
  color: var(--c-ink-2);
}

/* --------------------------------------------------------------------------
   Responsive
   -------------------------------------------------------------------------- */

@media (max-width: 1099px) {
  .desk-app {
    grid-template-columns: minmax(0, 1fr);
  }
}

@media (max-width: 760px) {
  .desk-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .desk-actions,
  .desk-actions--one {
    grid-template-columns: minmax(0, 1fr);
  }

  .desk-slots,
  .desk-reasons {
    grid-template-columns: minmax(0, 1fr);
  }

  .desk-queue li {
    grid-template-columns: 3.9rem minmax(0, 1fr);
  }

  .desk-queue li .chip {
    grid-column: 2;
    justify-self: start;
  }

  .desk-counts {
    width: 100%;
    font-size: 0.875rem;
  }
}